FAQs
My kettle instructions mentioned a filter, but I don't see one included?
We've resolved an issue with our booklet printers, and the current kettle we sell doesn't have a filter. No need to stress! We're recalling the old booklets, so if you get one, just ignore any 'filter' references.
Can I wash your vacuum containers in the dishwasher?
The instructions on the packaging provide helpful guidance. While the glass is dishwasher safe, it's recommended to hand wash the vacuum lid for longevity of the seal.
Is it BPA free?
Yes all of our products that are involved in preparation of food we chose only BPA free materials, setting our new industry standard and desire for a better home.
Why have I received the wrong plug for my desk lamp?
This was a logistical error for a small number of units, which has been resolved now. A quick and easy process has been established for shipping the correct UK plug with complimentary next day delivery.
Please contact us so we can swiftly resolve this issue if you have an affected purchase.
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Where to Find Us
Office Address: 28 Blenheim Terrace, No.3,
Leeds LS2 9HD, United Kingdom
Email: info@dauh.co.uk
Phone: +44 7794 347280