We've resolved an issue with our booklet printers, and the current kettle we sell doesn't have a filter. No need to stress! We're recalling the old booklets, so if you get one, just ignore any 'filter' references.

The instructions on the packaging provide helpful guidance. While the glass is dishwasher safe, it's recommended to hand wash the vacuum lid for longevity of the seal.

Yes all of our products that are involved in preparation of food we chose only BPA free materials, setting our new industry standard and desire for a better home.

This was a logistical error for a small number of units, which has been resolved now. A quick and easy process has been established for shipping the correct UK plug with complimentary next day delivery.
Please contact us so we can swiftly resolve this issue if you have an affected purchase.